Patient Feedback, involvement app, message hub and more. Today we launch My BDCT, a new service for people in Bradford who use the services of Bradford District Care NHS Foundation Trust. Launch video Made by Captive Health, for BDCT As ever we have gone the extra mile to make the implementation a success “Its the start of a great working relationship” Our tech is just … Continue reading New service launched for Bradford District Care NHS Foundation Trust »

So what happens if you want to send your messages to a sample of users? Maybe you want to manage your costs by sending an SMS survey invitation to one in four service users? Or perhaps you want to trial new patient pathway with half your client group? Now you can. Let Patient Connect do all the hard work for you: Set up your User … Continue reading Tech update: sampling feature »

Impressed by the breadth of the Patient Connect offering, Bradford District Care NHS Trust have opted to implement Patient Connect for their patient feedback and patient engagement needs. We are always excited to see how a new Trust uses our powerful software and BDCT are no exception. With an complex network of services across Bradford and Airdale, Patient Connect is the perfect tool to help … Continue reading Bradford District Care choose Patient Connect from Captive Health »

To help support during the Coronavirus pandemic, we’ve enabled our clients to dynamically create new sections of content on the Staff App. First to benefit from the update is Whittington Health NHS Trust, who have added a new tile for Lateral Flow Testing. This feature change enables you to: Instantly create new dashboard tiles Dynamically change the order of dashboard tiles Set each item of … Continue reading Tech update: New features released on Staff Connect »

Now you can browse your Patient Pathways in Patient Connect. Clinic by clinic, condition by condition: give your patients the information they need to make good decisions and be involved in their care We’ve long been able to target users with personalised information, pathway by pathway along user journeys. Now, admins can opt to make these available to groups of patients to browse in the … Continue reading Tech update: My Info Hub upgrade ready for release »

Earlier in the month we ran a campaign designed to tell everyone about our lovely Patient Engagement software. We heard that people enjoyed our videos, so in case you missed them, here they are in one handy place! Ever feel like healthcare is being left behind? Now each clinical team can create unlimited patient pathways Love patient involvement & participation but hate the admin? Does … Continue reading Are your patients the stars of the show? »

Now you can find people more easily with our new deep search feature on the Staff App. When you need to find a colleague’s contact details in a hurry, you can. With more people working from home and new integration options recently added, it has never been more important to be able to contact the right person at the right time. Easily search for teams … Continue reading Tech Update: Better Search in the Who’s Who Directory »

We spent the day today with the team at Whittington Health preparing for launch. After careful planning and input from colleagues across the Trust, the project at Whittington Health is now set for go live. We have a carefully managed approach to implementation that starts and ends with us listening to our clients. Many of the people we work with may never have bee involved … Continue reading Whittington Health: Ready for go live »

We are delighted to announce that Worcestershire Acute Hospitals NHS Trust has chosen Staff Connect from Captive Health. Communications Director Richard Haynes said: “We looked at lots of engagement systems and chose Captive Health because of the range of features they offer. The team are fantastic to work with and we look forward to launching our staff app in the early autumn.” Trust Chief Executive … Continue reading Worcester Hospitals choose Staff Connect from Captive Health »

It’s now even easier to Synch your staff list with ESR. ESR is the HR and payroll system used by most NHS organisations. We’ve just released a raft of features designed to make it easier to manage joiners, leavers and movers from ESR. With full documentation for HR admins, keeping your staff list up to date could not be easier.