We are constantly investing in our products and we have made this new feature available to all our clients at no extra cost.
What is it?
- Location-specific hello and goodbye messages sent to the user’s handset as they enter and leave your site
How does it work?
- It uses the smartphone’s GPS to work out where the user is in relation to the alert location.
What are the advantages?
- Boost your FFT response rate: If you have subscribed to our Patient Feedback module, the goodbye message automatically includes a link to give feedback.
- Show that you care: A personal touch that makes patients feel that you have thought about them.
How do I switch it on?
- You can add as many “Alert Locations” as you like. Just launch the Geo-Locate screen from your Control Panel enter your Alert Location, add a short welcome and goodbye message and hit save. That’s it, it’s live.
Learn more about our Apps by watching the short video, below: