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No complaints

Speaking to a national audience in London today, Associate Mary Burton provided delegates with insights on handling informal and formal patient complaints, and offered creative examples of different ways of communicating patients concerns and issues to clinicians ...

Start with the results in mind

Captive Health Associate Mary Burton today delivered a mini master class in developing an evidence base for behaviour change projects.  With reference to powerful examples of highly effective projects Mary demonstrates the importance of starting with the results in mind ...

Evidence-based decision making matters

Captive Health Associate Mary Burton today delivers a workshop to Clinical Audit professionals from across the NHS. Showing how to use data to tell a story, Mary focuses on using evidence to promote behaviour change. You can meet our outstanding ...

Announcing a new addition to the team

Captive Health is deeply honoured to be joined by Ian McDowell. Ian McDowell is an award-winning healthcare innovator with twenty years' experience reframing key challenges faced by the NHS. He won the Health Service Journal's Liberating Ideas award in 2010 ...