Patient Feedback

Transform your approach to patient experience

Turn your data into realtime performance measures with our powerful feedback solution

You can view a demo now by clicking here:


Unlimited surveys and powerful reporting: on paper, smartphones, online, email and SMS

    • Patient Connect comes complete with our tried and tested techniques that pinpoint strengths and weaknesses and help you build your improvement plan
    • Store and process data from your own paper forms
    • Hold all your service user feedback in one place and grow this into a true performance monitoring resource
    • Templates provided – simply add your questions
    • Let department managers have ownership of their own surveys
    • Share a corporate library of pictures and video for managers to use in their surveys
    • Ask and answer questions using video and images, ideal for children and people with learning disabilities
    • Segment patient groups and deliver surveys to patients based on specific attributes, e.g. ward, care pathway, etc.
    • Provide surveys in multiple languages
    • A fully hosted solution. There’s no need for any internal IT implementation
    • Backed up by expert knowledge, advice and support from our team


Download the brochure now

Make feedback the start of a conversation 

With Patient Connect you can schedule your questionnaires, deploying them to the right person at the right time.

But why not use the survey to trigger some further information? You could close the feedback loop by circulating recent feedback results, invite the respondent to become a member, or make a donation, or join a user group… it’s up to you.

However you deploy surveys, our tried and tested analytical techniques will help you understand your performance and drive change.

Click here to learn more about Patient Connect 


Why people recommend Captive Health

  • Great functionality and a brilliant user experience
  • Exceptional customer service
  • Seamless integration
  • Security and reliability
  • We understand your needs and constraints
Read more about our approach to client support


Who we work with

These are just some of the people we work with.






Click here to view our case studies


Better value than any comparable product

  • Free upgrades and enhancements
  • Comprehensive support
  • Fully hosted solutions
  • No charge for content changes – just log in, edit and save
  • Clever automation that saves you time and money
Click here to find out more about our technology



Request your free online demo today  |  UK: +44 (0)20 34 32 2010  |  Ireland: +353 (0)1 90 14 451


Click here to find out more