Results: PAH top of the league
ED results best in county. Patient Connect now used on every ward.
After implementing Patient Connect, Princess Alexandra Hospitals NHS Trust now has the top rated ED in Essex, based on FFT scores for the last year.
Results from NHS England attracted significant local media attention recently, as the seven A&E departments in Essex are in close competition for the top spot.
Our colleagues at PAH are proud to take the top spot in the rankings for the year to date.
Starting February 2018, Patient Connect has been rolled out on all wards in the Hospital. Using iPads, impartial volunteers ask patients to complete experiential surveys which include the national satisfaction score (Friends and Family Test) questions.
Live dashboards from Patient Connect distribute the results across the staff group. Secure automatic data feeds pass the data to the Trust’s informatics team in realtime for analysis and regular statutory uploads to the Department of Health (UNIFY).