Catch up on the webinar series here
Better Informed. Better Care. Better Outcomes.
This series of webinars was held in autumn 2015. Attended by participants assessing how they can work differently to deliver the transformational change needed to sustain quality and meet the productivity challenge, you can catch up on any sessions you missed, here.
Objectives
The Better Informed, Better Care, Better Outcomes series of webinars shared new ideas and successful practical strategies. The aim of the series was to help Trusts and CCGs strengthen their ability to unlock savings by connecting staff and patients with information to make better decisions.
Why should you take a look now?
From the comfort of your desk, these 30-60 minute masterclasses share novel approaches from leading thinkers and practical strategies from pioneering Trusts in the NHS. Take away new ideas and arm yourself with a toolkit that will help re-energise your efforts to make savings, boost quality for patients and staff alike and ultimately deliver better outcomes.
Best Practice from the US: Sharing a New Vision and Approach to Gold Star Patient Feedback
Amy Maclean, Head of Patient Experience, Birmingham Women’s NHS FT

Masterclass on How to Design and Optimise Patient and Staff Surveys
Nigel Marriott, Chartered Statistician and Data Scientist, Royal Statistical Society Fellow

Practical Strategies to Drive Staff Engagement and Improve Staff Experience
Jo Wood, Head of Organisational Development, the Ipswich Hospital NHS Trust
Mary McKenna MBE, Social Entrepreneur and Non-Executive Director at Captive Health
From Front Line to Bottom Line: Unlocking your Staff Potential
Mary McKenna MBE, Social Entrepreneur and Non-Executive Director at Captive Health
Andrew Cockayne, Senior Transformation Consultant, Captive Health (Formerly Senior Performance and Organisational Development Lead, Cafcass)