Involve and communicate in new ways with patients and the public
Design and deliver care around the patient

Reduce the demand on healthcare services
Better informed patients use services only when needed, more effectively
Promote behaviour change on obesity, smoking and alcohol:
- Deliver health literature, signposting and support to the right patient at the right time
- Engage your members and user representatives as a Citizens Panel
- Empower people to self-care and make better decisions
- Give people the tools to participate in decisions that affect them
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Targeted reminders are proven to reduce demand
Avoid unnecessary attendances:
- Make appointment reminders the start of a conversation
- Reduce readmission rates and improve outcomes by using information as a therapy and targeted health literature
- Tackle your DNAs head-on; follow up DNAs with surveys to find out how you can avoid future costly missed appointment
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Local campaigns improve wellbeing in your community
Use powerful workflows to build targeted information campaigns:
- Share public health and public awareness campaigns
- Regularly communicate self-care information along an unlimited number of clinical pathway touchpoints
- Take the hard work out of regular communication: create automated messages for clinical pathway touchpoints
- Public information alerts at the time of a health pandemic or major incident
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Make the best use of limited resources
Better informed patients choose less invasive procedures
Better informed patients tend to choose less invasive interventions which are less expensive, have fewer side effects and are often safer:
- Deliver health literature, signposting and support to the right patient at the right time
- Automate your medication reminders to boost compliance
- Engage the community of support around the patient to promote self-care
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Designing changes with patients leads to improved results
Evaluate new approaches and treatments:
- Develop inclusive consultations on proposed changes, targeting the right groups of patients pathway by pathway
- Build unlimited surveys, target them at the right group, across channels and with advanced analytics
- Achieve accessibility for all: Ask and answer questions using video and images, ideal for children and people with learning disabilities
- Turn your Membership into a Citizen’s Panel
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Improved health literacy leads to better outcomes
Better informed patients use services more effectively, yet millions feel they have insufficient information to discuss care with their doctor:
- Improve health literacy
- Increase involvement in decision making
- Promote self-care
- Automate medication reminders to boost compliance
- Engage the community of support around the patient to promote self-care
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Better information. Better care. Better outcomes.
Fact: Better informed patients tend to choose less invasive interventions which are less expensive, have fewer side effects and are often safer

Fact: 5.5 million patients lack information at the point of diagnosis
Fact: Better informed patients use services only when needed, more effectively
Fact: 3.2 million people have insufficient information to feel confident in discussing care with their doctor
Learn more here…
Request your free online demo today
info@captivehealth.co.uk/ | UK: +44 (0)20 34 32 2010 | Ireland: +353 (0)1 90 14 451

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